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FR / ENG ( 0 ) Rezin Wood

General conditions

Company indentification 

Under the Article 6, No. 2004-575 of 21 June 2004 – a French law about confidence in the digital economy – consumers using www.rezin-wood.com are entitled to be informed as to the identity of the various stakeholders. Contact Paul Bienstman, on behalf of the company for more information at: Rezin, 87 rue leblanc, 75015, France. Mail: contact@rezin-wood.com

 

General sale conditions 

These general sale conditions apply to all sales made at www.rezin-wood.com. Any order of a product appearing on the online store requires prior acceptance of these terms and conditions. This site is normally accessible at all times to users. Interruption due to technical maintenance can however be decided by http://www.rezin-wood.com who then attempt to communicate the date and time of the operation beforehand. www.rezin-wood.com is owned by PAUL Bienstman. Similarly, the legal notice may be modified at any time: however, the user is encouraged to refer to it as often as possible in order to be informed. 

 

Products 

Our products are guaranteed new. Product availability is indicated on the product page. However, you will be notified if products are temporarily or permanently unavailable. The pictures seen on the website are as accurate as possible, but REZIN cannot ensure completely identical products because of the nature of the materials from which they are made. 

 

Confidentiality and freedoms 

REZIN do not sell or share the personal information about its’ customers to third parties. REZIN treats all information provided with complete confidentiality, using encrypted servers. The information obtained is required for monitoring the quality of your order. At any time, in accordance with art.34 of the Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete data about yourself. To exercise this right, simply send an email to Rezin at contact@rezin-wood.com. This site has been declared to the CNIL under the number: 1886329.

 

Responsibility

In the case of non-performance of contract due to extraordinary circumstances (such as fire, floods, strikes etc.) REZIN disclaim all responsibility for sale interruption. Similarly, REZIN cannot be held responsible for liabilities arising from data loss, hacking, viruses, or other unforeseen problems.

 

Intellectual property

REZIN is a protected trademark with INPI and our domain name is protected. Every element of the REZIN site whether visual, photographic or audio (including the underlying technology) is protected by copyright, trademark or patent. 

 

Prices

Prices are expressed in Euros. The price indicated in your shopping cart, invoice, and customer space is the total price, including all taxes. It includes the price of products, handling, packaging and transportation costs. REZIN reserves the right to change prices at any time. However, the price in the catalogue on the day of the order will be the only one applicable to the buyer.

  

Warranty

You have 1 year after receiving the package to write us if there are any manufacturing defects. This does not apply to damage due to direct or indirect misuse or abuse. REZIN reserves the right to determine if the product is covered under warranty program. Please write us to know how to proceed. Refer to “Contact” page.

 

Returns policy or exchanges 

You have 30 days after receiving the package to return your sunglasses if do not fit or are unsuitable. To change to a different model or to be fully refunded glasses must be returned in new and unused condition, in their original packaging. Please contact us with any queries about returns. The return shipping costs are in charge of the buyer.

 

Control and secure payment 

In making a purchase the consumer accepts these terms lf sale. Customers interested in any article on the site REZIN-WOOD must respect the following steps to place an order:  after checking the details of the order (e.g colour, quantity, product, price, etc) clicking on the icon “confirm” the consumer makes the purchase. Any order confirmed by the consumer constitutes an irrevocable acceptance by the customer to the merchant (Act of 13 March 2000 on the electronic signature) and cannot be challenged. The customer will pay by Payplug. After confirming the payment, the client approves definitively and irrevocably his order.

  

Delivery

Rezin delivers its products throughout the world. 6,50€ fees are charged in the EU. Outside the EU the cost of shipping is 20€. Shipping costs take account of the costs of preparing, packaging and transporting articles. The amount of these costs is shown in the “cart” and is subject to approval by the buyer before confirming each order. Any costs of customs duties are the responsibility of the buyer. Rezin will endeavor to ensure that the order is carried out within 4 days from the day following the payment of the order. Products are delivered to the delivery address specified in your order; the delivery address can be different from your billing address. We do shipping on weekends and bank holiday.